Managed I.T. Support

Managed Support Benefits:
Providing priority response for network issues.  If something unpreventable does occur, you move up the service queue ahead of non-priority clients.
  • Faster issue resolution with full time network monitoring of all your critical devices.
  • Constant monitoring of your backup solution to ensure it’s working correctly and without error.
  • Fast remote support and troubleshooting.  Remotely diagnosing and correcting network, server and desktop issues helps get your employees back to work faster.
  • Lowest Service Rates
    $85/hr for remote support.
  • Fastest Response
    Instead of waiting for a technician to drive to your site, most problems can be resolved very quickly through remote access.
  • Remote Monitoring
    Watching for problems 24/7/365.  We are often informed about problems with your network & computers before they affect you.
  • Patch Management
    We monitor program and operating system update status, and install updates as needed.
  • Asset Reporting
    Keep track of your hardware and software.  A valuable tool for assessment and planning.
  • Metrics & Reporting
    We regularly collect metrics and measurements and can generate reports on items that threaten the performance, security or integrity of your network environment.
  • And Much More!
Like all businesses, you depend on your computers and networks.  Have you ever needed to send an important email or access vital information but the system or data was not accessible?  Traditional support models have you call for help and wait for a technician to arrive and troubleshoot the problem.  Using this approach, you waste time for diagnosis, travel and repair — all on your dime.  We put an end that. 

Our Managed IT Support gives you the assurance that your company’s network receives the strength of our comprehensive support tools and proactive customer support.  We are able to respond rapidly to changes in the health of your network, applications and requests for help.